CUSTOMER SUPPORT

Need Help?

Call our Internal Sales Group in Western North Carolina, view the resources provided below, or submit a support ticket.

Monday: 10:00 am – 5:00 pm
Tuesday – Thursday: 10:00 am – 7:00 pm
Friday: 10:00 am – 5:00 pm
Saturday – Sunday: Closed

Call Customer Support

You can reach us at 828-641-9560

Submit a Support Ticket

Visit Our Support Center

Product inquiry?

You may need this information ready:

  • Shock measurements (For example: Eye to eye length)
  • Headset spec (Including head tube diameter and headset measurements. This article for help.)
  • Seatpost diameter
  • Bike spec (For example: Make, Model & Year)